DEAR PETER,
I HAVE STAYED IN NANYANG ROYAL HOTEL FROM 10TH OF SEPTEMBER
TILL 15TH. I ENJOYED YOUR HOTEL VERY MUCH. I WILL COME AGAIN
DURING CANTON FAIR, CAN I HAVE ROOM 720 OR OTHER ROOMS SIMILAR
TO THAT ONE?
Best Regads,
Robert Goul
2007-9-16
Dear Holly,
Thank you very much for recommend the nanyang royal hotel
for me. I was still dreaming of I am the Emperor after I come
back to my country.
According the facility you are asking to, here is my answer:
The room space and bed is very big, the TV is big, I like
the message shower.
According to the breakfast and meal:
The western breakfast is better than I have at regal riviera
and asia intl hotel.
According to the service:
The reception are all girls, they are nice and helpful. The
manager even helped me for solving the misunderstanding between
me and my supplier.
Totally I would score this hotel 90 of 100.
Next Spring Fair I will come back to this hotel, I will confirm
the dates to you at Dec.
Best Regads,
Penny Rubinson
2007-9-15
Dear Lily
It's my first time being at China. I felt it well even though
there is something unhappy.
I can not imagine if I did not met you, since I have a booking
at another Travel Agent, and they put me into a shabby and non
english speaking hotel, and refuse to help me for any change.
I really appreciated everything you arranged, even most of the
hotels were , you also helped me to find a city center 5
star hotel with good rooms and communications.
I will only choose local agent at guangzhou like you as my
only choice when I travell to China this April, if you have
time, I want to invite you to have a cup of coffee, see you.
Best regards,
Penny Samell
Samell Trading
2007-1-14
Dear Peter,
I really thank you for everything you help me for the trip
the last Octorber.
You provide instant confirmation for a good hotel, Rundu hotel
guangzhou with only 3km to the fair, even it's only 3 days before
the fair began. Also your advice help me a lot. I got my supplier
now. Thank you! I will go to China again for more business also
drop in your office.
Pls forward this letter to your boss, I hope he will praise
you. I will let you arrange me the trip for April Canton Fair,
see you at that time.
best regards,
Robert K. Gaus
FromNowOn International
2007-1-4
Dear Ansi
Hello,how are you, is very pleasure know about you. the hotel
was good, I felt very confortable, the service was excelent, thank
you for all your help and colaboration in canton, I really appreciated
your value help. let me tell you problaby I have to go to guangzhou
the first days of june, I will contact you to make a reservation
for a hotel and tell me if you can help me to find a hotel in
hong kong, I am not sure about the exactly dates, but a let you
know as soon as decided this, once again, it was a really pleasure
talk to you. thank you.
best regards
Hugo Quinonez USA 2005-5-19
Thank you very much for your
making hotel reservation at cantonfair.net
You have stayed at Regal Riviera Hotel from 18th to 21st Octil.
We would like you to do us a favor to tell us the
following:
How do you feel the room of the hotel? The facilities were fine.
How do you the service of the hotel? The service of the hotel
was not good, especially at the front desk.
How do you suggest us to get improve of our service? The service
of your company was fine.
If you are satisfied with our service, do you mind
being our testimonial and leave some words to our future customers?
This was the first time that I used "cantonfair.net"
to take care of my hotel requirements. To be truthful, I was very
apprehensive about putting myself in their hands, especially arriving
at almost midnight and very tired from the long flight. I was
relieved and gratified that they did everything they said they
would. They found me a great hotel (when there weren't many available),
picked me up at the airport late at night, and delivered me to
a hotel that was conveniently located close the fair location.
They are young entrepreneurs that deserve a chance to prove themselves
and I plan to us them again on my next trip to China.
Rick L. Miller, C.P.M.
VP of Materials, Manco PowerSports
2005-05-18
Dear Ansi
Thank you for your interesting in our reservation
at canton fair.
We stay in NANFANG YIYUAN HOTEL we find the hotel very nice, also
the rooms
and the people there, we didn’t know that we gat at the
beginning a suite
room because there are no room, it could help If they could let
us know it
before because after two night we had to change the room to other,
if we
would know it before we can prefer our self to change rooms, but
the service
there was so good that we forgot about this uncomfortable situation.
One things that I suggest you to improve is the mobility from
the hotel to
other places, not all the taxi around know how to get to this
hotel, and if
the guest wont to travel around there is no place for shopping,
if there is
more taxi and more information in the hotel about night places
to visit.
Concerning your service, I can tall in general that
I am satisfy, I got the
hotel that I order, the hotel was nice, when we come to the hotel
they know
about our reservation and they wait for us, thank you for this.
To improve, I suggest you to be more flexible, with changes, after
I order
the hotel and ask my friend about the hotel I wont to change it
to other
hotel and it was very difficult, you don’t help me with
it and you wont me
to pay for one night in the NANFANG YIYUAN hotel and only if I
pay for one
night you will change the hotel for other one, I could be more
satisfy if
you could help me change the hotel without more pay, the change
that I wont
was in time and not too late, you could book my room in NANFANG
to other
people.
In general I can say that in my next visit trip
in china I think I use your
service again.
Thank you & best regards
Oshrat katz dogan
2005-5-16
Dear Ansi,
I have been away, hence the delay in a reply.
We liked the room and also especially the size and
outlook of the front
balcony. The general service in the hotel was good.
The service of the hotel could be improved if sufficient
staff spoke
English. You need this especially when the hotel is styled along
European
lines and guests will expect that an adequate number of staff
speak English.
The reception procedure could have been improved
by Gerry staying a few
minutes longer to make sure things flowed smoothly at check-in
time. Things did not flow smoothly at the check-in and it is still
a
mystery why the principal young lady at the front desk insisted
on a 5,000
Yuan bond which we would not and did not pay.
The owners of the hotel are probably aware that
a design problem exists in
the hotel in that the 2 elevators are too small and the elevator
shaft
should be increased in size to accommodate larger elevators, no
matter what
the cost of this substantial modification. At least this would
only have
to be done for either 4 or 5 floors as that is the height of the
hotel.
We liked being picked up at the airport and Gerry
drove the vehicle
carey and thoughty.
You should not use this e-mail as a testimonial
as it contains some
negative comments.
Kind regards,
Garry Smith
Managing Director
Australian Auto Accessories (Import) Pty Ltd
Monday 6 June 2005
Dear Ansi,
I was very pleased with your service. Even though
it was very late to book a
4-star hotel, you managed to find one and even helped us find
a translator
on so short notice.
Our customer Mr. Swart was very pleased with the
translator, Christine.
He was not satisfied about the pick-up (he said
he had to wait very long,
then took a bus and then a car) and when he arrived at the hotel
they did
not have a room. He liked the replacement hotel (Siemens?), but
the did not
like the Wakingtown hotel. He said it was shabby and old and located
in a
dull neighbourhood. He was not dissatisfied with the service in
the hotel,
but said it was not worth 4 stars.
So, in general: pleased with your service! Next
time we book earlier for a
better hotel and pick-up should be by car from the airport leaving
on
arrival.
Best regards,
Jan Willem
|